If you are having a issue with your home, please fill out the Warranty Request form.
Please fill out the form below to receive more information. We will be in touch with you soon!
At Challenger Homes, our mission is to make life better. One of the ways we do that is through our warranty process. Many homebuilders sell their warranty immediately after the closing, leaving it up to a third-party service to maintain the property and handle any issues covered by the warranty. We do it a little bit differently. We keep our warranty in-house. The day you close on your new Challenger home isn't the end, rather it's just the beginning of being part of the Challenger family. If anything goes wrong, the same people who built your house come out and fix your house. We stand behind our work and are committed to our customers' satisfaction. At Challenger Homes, quality is non-negotiable and customer service is our top priority. Just another way we're making life better!
Sabrina Shumway - 719-373-6613
Heidi Delenta - 719-373-6642
Nicky Easter - 719-445-3402
Valerie Pettigrew - 719-373-6646
Lou Fair - 719-896-7113
Please fill out the form below for warranty service. A member of our warranty team will contact you within 1-2 business days to discuss your warranty request. If you have multiple issues filling out this form once is sufficient. Please make the appropriate notes for our warranty team in the description box below and they will be in touch to discuss all of your concerns at one time.
Emergency Warranty Requests
If you have an emergency please call the Emergency number - 719-205-1253. If no one answers, leave a message and someone will call you within one hour. If you do not receive a call back please use the first Emergency Alternate number. Do not leave an emergency voicemail on our main office phone number. The Warranty Department would not be able to get back to you until the next business day.
If you have an emergency after hours, submit the request on this form as well. This way we can track your service ticket and make sure you are getting a timely resolution.
Warranty will be minimally staffed from 2/5-2/9. If you have an emergency, please contact the Emergency number above.
Warranty Request Form
At Challenger Homes we are always looking for energetic, passionate, and motivated individuals to join our team. If you are interested in a career in a high performing team environment, then we would like to hear from you. You can submit your resume and information on this page and one of our team members will be in touch regarding open opportunities. Thank you for your interest in working with us here at Challenger Homes.
We’re honored to work with some of the best trade partners in Colorado Springs. We don’t call those who work on our houses “subs” or “sub-contractors.” You are valued partners and many of our trades have been with us for a decade or longer. Thank you for your interest in working with us here at Challenger Homes. We’re always looking for the best of the best to help us accomplish our mission of Making Life Better. Fill out the form below and one of our team members will be in touch regarding any trade partner openings.